Bookings

/Bookings
Bookings2018-08-03T15:50:35+00:00

After having premises in the V&A Waterfront for 10 years, we realised our longterm vision of becoming an online company, . With a solid online presence already, we hope to grow our company in cyberspace!

Contact us online or via telephone where we can have a chat about your personal interests, experience and preferences, and be sure that we offer you the ultimate experience!

Please note that online bookings cut off 48 hrs prior to tour departure, so please email us on info@winedesk.co.za if you would like to book a tour within that 48 hr period (it may still be available)

HOW TO BOOK

Online

Option 1 Activity

Where you see the blue “Check Availability and Book Online” button next to a tour, you can book that tour directly. You will notice that not all our tours have this facility. Where this option is not available for a tour, you need to go with Option 2 below. If you have any questions regarding a tour and want to chat to us before booking, then Option 2 below would also apply.

Please note, however, that this facility has a cut-off time, so you will not, eg. be able to book a tour today for tomorrow. For those bookings you will need to call us on  +27 87 701 3492.

For those booking a scheduled (ie non-private, small g roup) tour, please note that we require a minimum of 2 persons to initiate these small group tours.  If you are wanting to book for 1 pax, you can go ahead with the booking and if no tour is yet available, you will be contacted informing you that you are waitlisted, and 24 hours before the tour departure, we will either confirm the tour or offer you one of the following options: (1) alternative tour; (2) date change or (3) refund.

Option 2

Email info@winedesk.co.za with your choice of tour, date and any questions you may have. We guarantee a 24 hour response time – usually much less.
Once you have decided on a tour, we will set up a payment reference on our secure online payment system for you to make a deposit payment (see Terms & Conditions).

Telephone

If you are in South Africa/Cape Town already and would like to book by phone, please call +27 87 701 3492. You will need to have your credit card and contact details ready (preferably email, but mobile will also do).  We will then confirm details via email or text message.